Your privacy is very important to us. That’s why we want to communicate openly and transparently how we use the information we collect from you when you visit our site or purchase our products.
Showmasters Oy, company no FI17992456
Tallberginkatu 1 C 176,
00180 Helsinki
Finland
If you have any questions regarding the privacy policy or the collection of your personal data, please don’t hesitate to contact us by email: hello@carnivals.fi
When you visit our site, we collect different information about you, such as which pages you have visited, your ip address and cookie information.
When purchasing tickets, the data collected is handled by Tiketti.
We use the following technologies when collecting data:
Cookies
Cookies are small text files that the site sends, and that your browser stores on your computer when you are using a web page. Every time you load a new page, your browser sends the cookies the site have saved back to the site.
Cookies are used to be able to identify the user during the session from one page load to another. For example, the shopping cart in our online store utilises cookies to keep track of the content in the cart.
Cookies are also used for statistical purposes. With the help of statistics, we can improve the page content and structure for our customers to find relevant information easier and to provide a better user experience.
Log files
We collect information about every page load on our site to our log files. This data includes your ip address, time and web page url.
We use the data stored for the following purposes:
- enhancing the customer experience
- analytics
- fraud prevention
- marketing
- development of our service
- enhanced security
We take privacy and security very seriously. All personal data is securely stored to prevent misuse. The web store data is stored in Finland. The technical data security is of very high standard, and all our staff is trained to process the information safely and correctly.
According to the EU data privacy regulation (GDPR), you always have the right to check and process the data we have collected about you. If you wish, you can ask us to delete or anonymise the information collected about you, given that the data deletion or anonymisation is in accordance with other requirements (for example we cannot delete purchase data from a given time period due to accounting and customer protection legislation standpoints). In order to deliver your data to you, we first need to identify you in a secure manner to maintain the integrity of your data.
Your personal data is stored only for the necessary time period in order for us to provide you with the services described in this privacy policy. Some information is stored for a longer time for us to comply with other legislative requirements and to maintain a secure web service (for example accounting requirements or site backups). All information is always stored in a safe manner.
This website uses Google Analytics, a web analytics service provided by Google, as well as Facebook Pixel tracking, a web analytics service provided by Facebook.
Both Google Analytics and Facebook use cookies, which are text files placed on your computer. The cookies help the website analyse how users use the site. The information generated by the cookie about your use of the website is transmitted to and stored by Google and Facebook on their servers, among other places in the United States. Google and Facebook use this information for the purpose of evaluating your use of the website, compiling reports regarding website activity and providing other services relating to website activity and internet usage. This information is used by us in developing the website, for statistical purposes and for marketing purposes.
The data is collected with the help of cookies, and you may decline the use of cookies by changing your browser settings. This will however affect the functionality on the website, and you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google and Facebook in the manner and for the purposes set out above. You can decline the tracking by using the privacy tools provided by Google and Facebook (instructions below).
The website uses cookies also for retargeting purposes in order to allow us to show relevant advertising to you on partner websites. Even this type of information collected is anonymous and no personal information is stored.
Google Analytics and Facebook also collect information about the users’ interests and demographics based on what kind of sites the user has visited, which are members of the Google Display Network or the Facebook Network. Only anonymous data is generated regarding expected areas of interests, demographies etc. No information regarding which sites have been visited or any information regarding separate individuals are collected nor stored.
You can at any time permanently prohibit Google Analytics from collecting information based on your IP number. Please have a look at the following address for more info for opting out: opt out. More information about Google analytics tools and services can be found on the Google Privacy Policy page: safeguarding your data
You can at any time permanently prohibit Facebook from collecting information based on your IP number. Please have a look at the following address for more info for opting out: Adjust how ads on facebook are shown to you
From time to time, we might use other analysis tools as well on our site. We will provide you with more information about possible other tools and software used upon request.